Shaw Carpet Warranty

General Residential Shaw Carpet Warranty

For Shaw carpets not made with Anso nylon, EverTouch nylon, or ClearTouch PET polyester, the Shaw carpet warranty consists of:

• Limited 10-year quality assurance warranty
• Limited 10-year stain and soil warranty
• Limited 10-year SoftBac Platinum warranty, where applicable

Special Shaw Carpet Warranty for Fiber Brands

Shaw has four fiber brands, each with warranties specific to its exclusive features and benefits. Below are some of the special warranties for each fiber brand.

• Anso Nylon
  • 20-year: Texture retention, abrasive wear,
quality assurance, SoftBac Platinum
  • Labor inclusive
  • 30 day customer satisfaction (labor excluded)
  • Recyclable / Cradle to Cradle CertifiedStairs included
• Caress by Shaw
  • 20-year: Texture retention, abrasive wear,
quality assurance, SoftBac Platinum
  • Labor inclusive
  • 30 day customer satisfaction (labor excluded)
  • Recyclable / Cradle to Cradle CertifiedStairs included
• EverTouch

  EverTouch Nylon

  • 15-year: Texture retention, abrasive wear,
quality assurance, SoftBac Platinum
  • 30 day customer satisfaction (labor excluded)
  • Recyclable / Cradle to Cradle CertifiedStairs included

  ClearTouch Platinum PET

  • 15-year: Texture retention, abrasive wear,
quality assurance, SoftBac Platinum
  • 30 day customer satisfaction (labor excluded)
  • 50% recycled content
• ClearTouch PET Polyester
  • 15-year: Soil
  • 10-year: Texture retention, abrasive wear, quality assurance,SoftBac Platinum
  • 30-day customer satisfaction (labor excluded)
  • 25% recycled content

Shaw Commercial Carpet Warranty

All commercial products are backed by a lifetime Shaw commercial carpet warranty that ensures quality. The commercial Shaw carpet and Shaw carpet tile warranty provides protection against various forms of damage, including:

• Edge raveling
• Delamination
• Abrasive wear
• Static build-up
• Colorfastness to light

To obtain additional Shaw carpet warranty information, contact ProSand, a Shaw carpet dealer, for a free consultation.